What types of customers have you worked with?
We manage up to 500 pools during the peak of swimming season. We manage pools for single parents, working families, service men and women stationed overseas, retirees, snowbirds with vacation homes, tenants, realtors, investors, and property management companies.
What education and/or training do you have that relates to your work?
We hold the CPO (Certified Pool Operator) designation. This CPO certification program is the world’s leading verifiable pool and spa training credential recognized by the NSPF (Nations Swimming Pool Foundation). We are green pool specialists and also the only company in Maricopa County that specializes in chlorine free/salt free ionized swimming pools. We follow the protocol of the County Health Department for maintaining safe water chemistry levels.
What is your typical process for working with a new customer?
We schedule a visit to your home for a free assessment of your pool equipment and an in depth analysis of your water chemistry. We check the plumbing and equipment for air and water leaks and make sure the equipment is performing optimally. We get as complete a history of your past pool maintenance as we can. We log all the information in our database for future reference. We make recommendations based on our findings and go over them with you in detail. If repairs are needed, we provide a written estimate and answer any and all questions you may have.
You are more expensive than our last pool company. Why should I pay more?
Perhaps the quality of service you were getting for less money is the reason you’re not still using that company. We aren’t the cheapest, but we’re certainly not the most expensive. We feel our prices are extremely fair and are a great value when you factor in what you’re getting: 4 plans to choose from, no contracts, a coupon for 2 months of free service, flexible payment methods, professionalism, accountability, great communication from our knowledgeable office staff, and experienced, proactive pool techs who troubleshoot small problems before they turn into expensive repairs.
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