___POOL SERVICE AGREEMENT


Below is a description of the 4 service plans we offer, as well as a description of *specialty chemicals which are not included in the price of weekly service.

I have read & understand what is included in weekly service & what is not included.
Please check box in front of service plan requested

Name: 

DATE: Homeowner Tenant


Please check box below:
CHEMICAL ONLY SERVICE:
$14.75 per week ($59 every 4 weeks or $73.75 every 5 weeks)
Water tested, chemicals added.
Startup and check equipment.
(Chlorine tabs & PH chemicals included, *specialty chemicals extra)
Service slip left.          Storm cleanup additional: $10/half hour
Customer responsibility includes:
Weekly: brush tile, steps, benches, walls, floor, empty baskets, backwash filter & net pool. pool.


CHEMICAL PLUS SERVICE
$17.25/WEEK ($69 every 4 weeks or $86.25 every 5 weeks)
Water tested, chemicals added.
  Startup and check equipment.
(Chlorine tabs & PH chemicals  included, *specialty chemicals extra)
Pump & skimmer baskets are emptied weekly
Filter is backwashed as needed (does not apply to cartridge filters, which can’t be backwashed)
Service slip left.          Storm cleanup additional: $10/half hour
Customer responsibility includes:
Weekly brushing of the tile, steps, benches, walls, floor and netting of pool.


BASIC SERVICE: $84
Water tested, chemicals added.  Startup and check equipment.
(Chlorine tabs & PH chemicals included, *specialty chemicals extra)
Steps, benches and walls are brushed weekly
Pump and skimmer baskets are emptied weekly, as well as leaf canisters/bags
Filter is backwashed as needed (does not apply to cartridge filters, which can’t be backwashed)
Service slip left        Storm cleanup additional: $10/half hour
Customer responsibility includes:
Netting of pool.


FULL SERVICE: Spool: $84, Playpool: $99, Diving pool: starting at $115 and up
Water tested, chemicals added. Startup and check equipment.
(Chlorine tabs & PH chemicals included, *specialty chemicals extra)
Walls, steps, benches and water tile line of pool are carefully brushed
Surface completely netted and debris netted from pool bottom
Skimmer and pump baskets, and leaf canisters/bags are emptied weekly
Filter is backwashed
as needed (does not apply to cartridge filters, which can’t be backwashed)
Service slip left        Storm cleanup additional: $10/half hour


Pool Service Terms & Condidtions

  1. Specialty chemicals are not included in the price of monthly service; this allows us to keep our monthly service rates low. Specialty chemicals include chlorine shock, stabilizer, algaecides, phosphate remover, etc…and will be used ONLY ‘as needed’. We will note the date and quantity used on your monthly bill. If a pattern of extra chemical use develops, you will be contacted and we will discuss the situation. This is not a contract; this agreement is a clarification of our company services and policies. You may cancel service at any time.
    All above info is also on our website under ‘Weekly Service’ - www.brightandclearpools.com

  2. Customer agrees to approve up to $35/month in additional chemicals & or parts charges if they are determined to be necessary for proper management of the pool. Minor parts may include the replacement of damaged skimmer basket, pump basket, autofill float, pump O-ring, filter bleed off valve, etc... Timely replacement of these parts can prevent costly damage to pool equipment & the pool turning green if water is not treated quickly. For chemicals or parts needed over $35, we will call for authorization. Customer agrees to pay for services provided in a timely manner.

  3. Customer Agrees to have access gates unlocked on ‘service day’. Otherwise, a key must be provided to Bright and Clear Pool Care. If we are unable to access the pool due to a locked gate, you will be notified by the office. We will return the following week. There will be a $25 lockout fee charged after the 2nd time our technician is locked out.

  4. Customer agrees to the following maintenance protocol for cartridge and DE filters:
    Cartridge filters need to be serviced and cleaned every 5 – 6 months ($90)
    DE filters need to be serviced & cleaned 1x/year or as needed ($90) & backwash O-rings lubed ($15).
    The office will notify you when the filter is due for cleaning.
    Ultimately, it is the customer’s responsibility to know what the maintenance requirements of the filter are.

  5. Customer understands that all pool surfaces are subject to discoloration over time. The gunite below the surface is very alkaline and is constantly curing. Some shading and discoloration is a natural outcome of the process.

  6. Bright and Clear Pool Care may not be able to fully service your pool on days of unusual weather events such as dust & electrical storms and heavy rain. We will still check your pool and adjust the chlorine & PH levels of your water and empty the skimmer basket regardless of weather conditions. We do not guarantee that any other services will be performed.
This is not a contract; you may cancel service at any time.  This agreement is a clarification of our company services and policies.
All above info is also on our website under ‘Weekly Service’ - www.brightandclearpools.com