I am writing this letter to tell you how MUCH we appreciate the amazing care you have given our pool over the past year and in particular the past week! While we lived in Cave Creek, AZ you were able to service and clean on pool on a regular basis. You always made our pool look perfect and were extremely friendly to our two dogs during your visits! Last month, my husband and I moved to Minneapolis, MN and our home was vacant until the potential buyers were planning to move in one month later. Unfortunately, I made a foolish mistake by ending pool service with you too soon. I received a call from my realtor one week ago stating that the pool looked bad due to our neglect. I called you immediately and the service you provided was excellent! First, you made it a priority to get to our pool as soon as possible. Denise was so helpful on the phone and both of you went out of your way to help our situation. MacKenzie, thank you for noticing that a couple of parts on the pool needed to be replaced and stopping by on a SATURDAY NIGHT at 8PM to fix it! As a result of your care, the future home buyers and both realtors stated that the pool, ‘looked amazing’. My husband and I truly believe that if it weren’t for your service our house would NOT have closed on time. Finally, thank you again for everything. I will be recommending your company to every person I speak to in AZ! Feel free to give out our phone number is any prospective clients want to give us a call. Sincerely,
